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Xerxes Duane

@xerxesduane

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Xerxes Duane, Independent systems consultant

Xerxes Duane

@xerxesduane

HomeProjectsServicesPricingAI LabAboutFAQs / Contactعربي

© 2026 Xerxes Duane

Xerxes Duane

Independent systems support for small businesses in Dubai.

Xerxes Duane · Dubai, UAE

Serving Dubai & the wider UAE.

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CRM & Dashboards · Dubai

Know every lead, customer, and next step, without chasing spreadsheets.

from AED 4,000 · all pricing, including half price for charities
Book a free auditHome

CRM development and setup in Dubai for growing businesses that need a clear view of sales and customers. I organise your pipeline, connect your enquiry sources, automate follow-ups, and build dashboards your team will actually use.

Clearer workflows

The next action is always visible.

Every build starts with the real journey, then removes the friction, repeated work, and blind spots around it.

Working model live flow
01

Capture

02

Qualify

03

Assign

04

Follow up

What a useful CRM should give you

One clean customer record

Every enquiry, conversation, document, and next action sits in one place instead of being scattered across inboxes and spreadsheets.

A pipeline everyone understands

Clear stages, ownership, reminders, and follow-up rules make it obvious what needs attention and what is likely to close.

Connected lead capture

Website forms, ads, WhatsApp enquiries, and imports flow into the right pipeline with the source recorded automatically.

Dashboards that answer real questions

See lead volume, response time, conversion, revenue, and team activity without assembling a report by hand.

Who this is for

  • Teams losing leads between WhatsApp, email, and spreadsheets
  • Owners who cannot see the real sales pipeline
  • Businesses with a CRM nobody consistently uses
  • Growing sales teams that need repeatable follow-up
Before you spend

Let’s find the smallest build that creates the biggest useful change.

Scope it honestly
How I work

Listen deeply. Plan honestly. Build calmly.

From 'I think I need this' to 'I can't believe we ran the business without it.'

  1. 01

    Discover

    I sit down with you and listen. What's working? What's broken? What's quietly costing you money? No pitching, just questions and clarity.

  2. 02

    Plan

    I turn your goals into a real roadmap: what I'll build, in what order, with clear timelines and transparent pricing. No jargon.

  3. 03

    Build

    I design, develop, and integrate, with regular updates, working previews, and zero surprises. I move fast because I plan well.

  4. 04

    Test & Refine

    I test everything, speed, security, mobile, integrations. Nothing ships until it's solid and you're the final word on 'ready'.

  5. 05

    Launch & Support

    I deploy, train your team, and stick around. Launching is the start, not the end, I'm one message away for years.

Typical ways to start

Choose the size of the problem, not a generic package.

These are starting shapes, not rigid boxes, and none of them has a price on it. The audit settles the scope; the proposal that follows carries the fixed price.

Start with the clearest priority

Focused

  • One defined outcome
  • Fixed scope and quote
  • Launch-ready delivery
Discuss this scope
Build the service into your wider operation

Connected

  • Multiple connected workflows
  • Integrations and automation
  • Team handover and support
Discuss this scope
Keep improving after launch

Ongoing

  • Monthly improvements
  • Priority support
  • Reporting and next-step roadmap
Discuss this scope
My promise to you

I earn trust the slow way.

What you'll never get

  • Upsells you don't need
  • Pressure to sign long contracts
  • Tools you're paying for and don't use
  • Freelancers who disappear after the invoice

What you'll always get

  • Honest answers, even when they cost me money
  • One trusted person who picks up the phone
  • A real audit before any recommendation
  • You own everything I build: the code, the accounts and the data
  • I'll tell you when you don't need me, and I mean it

CRM & Dashboards questions, answered

Which CRM should my business use?

That depends on your workflow, team size, integrations, and budget. I assess the process first, then recommend whether Odoo, HubSpot, Zoho, or a focused custom solution fits best.

Can you clean up our existing CRM?

Yes. I can remove duplicates, simplify stages, improve fields and permissions, reconnect lead sources, and make reporting useful again.

Can a CRM connect to WhatsApp and our website?

Usually, yes. The exact integration depends on your CRM and WhatsApp setup, but capturing website enquiries and recording conversations is a common part of my work.

How long does CRM setup take?

A focused setup can take a few weeks. More complex migrations and integrations are phased so your team can start using the core pipeline early.

Need more than CRM & Dashboards? It all connects.

Odoo / ERPin DubaiWeb Developmentin DubaiAI Automationin DubaiSEOin DubaiAEOin DubaiGEOin Dubai

From the blog

  • WhatsApp lead automation that doesn't feel like spam
  • CRM setup mistakes that cost Dubai businesses leads
  • Odoo vs Zoho for UAE small businesses
Free Business Systems Audit

Just curious what I'd say?

60 minutes, zero pressure. You walk away with a clear map of your systems and three quick wins you can use right away.

What happens next

  1. 1I confirm your audit time on WhatsApp within a few hours.
  2. 2We meet for 60 minutes: call, Zoom, or in person if you prefer.
  3. 3Within 5 business days, you get your plain-English roadmap.

You walk away with

  • A plain-English map of your current systems
  • 3 quick wins you can act on right away
  • A prioritised next-step plan you keep, whether you hire me or not
Prefer to pick a time? Book instantly
+971 54 328 1995hi@xerxesduane.comDubai, UAE
5.05 Google reviews

I'll reply on WhatsApp within a few hours. No spam, ever.