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Xerxes Duane, Independent systems consultant

Xerxes Duane

@xerxesduane

HomeProjectsServicesPricingAI LabAboutFAQs / Contactعربي

Privacy·Terms·WhatsApp updates

CV · © 2026 Xerxes Duane

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CRM & Dashboards · Dubai

Know every lead, customer, and next step, without chasing spreadsheets.

from AED 4,000 · all pricing, including half price for charities
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CRM development and setup in Dubai for growing businesses that need a clear view of sales and customers. I organise your pipeline, connect your enquiry sources, automate follow-ups, and build dashboards your team will actually use.

Client result: Saladmaster UAE

Every lead in one Odoo pipeline, with demo bookings, follow-ups and reporting attached to it.

Odoo CRM set up as one pipeline for leads from the website, WhatsApp, cooking demos and referrals, each tagged with its source automatically, with demo bookings, team reminders, follow-up sequences and dashboards, built over more than three months.

Read the case study

What does CRM implementation in Dubai involve?

A CRM implementation sets up one system where every lead and customer is recorded, with clear pipeline stages, an owner for each deal and follow-up that does not depend on memory. I start from your sales process, then recommend Odoo, HubSpot, Zoho or a focused custom build, whichever fits, and connect your enquiry sources to it.

Who it's for
Teams losing leads between WhatsApp, email and spreadsheets, and businesses with a CRM nobody consistently uses.
What you get
Pipeline stages and ownership, website and WhatsApp lead capture with the source recorded, follow-up automation, dashboards, and clean-up of an existing CRM where there is one.
Starting price
From AED 4,000 for a CRM or dashboard build. 50% off for registered charities.
Timeline
A focused setup can take a few weeks; complex migrations are phased so the core pipeline is usable early.
Proof
Saladmaster UAE: Odoo CRM with website, WhatsApp, demo and referral leads in one pipeline, demo bookings, follow-up sequences and dashboards.
Next step
A free 60-minute audit, then a written fixed-price proposal.

The path a lead takes

One record, one pipeline, one place to look.

A CRM is only worth having if the next action on every deal is visible without asking anyone.

  1. 01

    Capture

    Website forms, WhatsApp, calls and referrals all land as one record, not four.

  2. 02

    Qualify

    The questions that decide whether a lead is worth time are asked in the same order every time.

  3. 03

    Assign

    Ownership is explicit, so no enquiry sits waiting for someone else to pick it up.

  4. 04

    Follow up

    Reminders and sequences fire on the record, and the dashboard shows what has stalled.

What a useful CRM should give you

One clean customer record

Every enquiry, conversation, document, and next action sits in one place instead of being scattered across inboxes and spreadsheets.

A pipeline everyone understands

Clear stages, ownership, reminders, and follow-up rules make it obvious what needs attention and what is likely to close.

Connected lead capture

Website forms, ads, WhatsApp enquiries, and imports flow into the right pipeline with the source recorded automatically.

Dashboards that answer real questions

See lead volume, response time, conversion, revenue, and team activity without assembling a report by hand.

Who this is for

  • Teams losing leads between WhatsApp, email, and spreadsheets
  • Owners who cannot see the real sales pipeline
  • Businesses with a CRM nobody consistently uses
  • Growing sales teams that need repeatable follow-up
Before you spend

Let’s find the smallest build that creates the biggest useful change.

Scope it honestly
How I work

Listen deeply. Plan honestly. Build calmly.

From 'I think I need this' to 'I can't believe we ran the business without it.'

  1. 01

    Discover

    I sit down with you and listen. What's working? What's broken? What's quietly costing you money? No pitching, just questions and clarity.

  2. 02

    Plan

    I turn your goals into a real roadmap: what I'll build, in what order, with clear timelines and transparent pricing. No jargon.

  3. 03

    Build

    I design, develop, and integrate, with regular updates, working previews, and zero surprises. I move fast because I plan well.

  4. 04

    Test & Refine

    I test everything, speed, security, mobile, integrations. Nothing ships until it's solid and you're the final word on 'ready'.

  5. 05

    Launch & Support

    I deploy, train your team, and stick around. Launching is the start, not the end, I'm one message away for years.

Typical ways to start

Choose the size of the problem, not a generic package.

These are starting shapes, not rigid boxes, and none of them has a price on it. The audit settles the scope; the proposal that follows carries the fixed price.

Start with the clearest priority

Focused

  • One defined outcome
  • Fixed scope and quote
  • Launch-ready delivery
Discuss this scope
Build the service into your wider operation

Connected

  • Multiple connected workflows
  • Integrations and automation
  • Team handover and support
Discuss this scope
Keep improving after launch

Ongoing

  • Monthly improvements
  • Priority support
  • Reporting and next-step roadmap
Discuss this scope
My promise to you

I earn trust the slow way.

What you'll never get

  • Upsells you don't need
  • Pressure to sign long contracts
  • Tools you're paying for and don't use
  • Freelancers who disappear after the invoice

What you'll always get

  • Honest answers, even when they cost me money
  • One trusted person who picks up the phone
  • A real audit before any recommendation
  • You own everything I build: the code, the accounts and the data
  • I'll tell you when you don't need me, and I mean it

CRM & Dashboards questions, answered

Which CRM should my business use?

That depends on your workflow, team size, integrations, and budget. I assess the process first, then recommend whether Odoo, HubSpot, Zoho, or a focused custom solution fits best.

Can you clean up our existing CRM?

Yes. I can remove duplicates, simplify stages, improve fields and permissions, reconnect lead sources, and make reporting useful again.

Can a CRM connect to WhatsApp and our website?

Usually, yes. The exact integration depends on your CRM and WhatsApp setup, but capturing website enquiries and recording conversations is a common part of my work.

How long does CRM setup take?

A focused setup can take a few weeks. More complex migrations and integrations are phased so your team can start using the core pipeline early.

Need more than CRM & Dashboards? It all connects.

Odoo / ERPin DubaiAI Automationin DubaiCustom Softwarein Dubai

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